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Veissmann Boilers

Accredited Veissmann Installer In Brighton

Why Veissmann?

Viessmann boilers have received Best Buy status from members of the public and installers surveyed by “Which?”.

All Veissmann products use the latest technology and highest quality materials to save you money and use less energy.

A family-owned company since 1917 with more than 12,000 people employees in 74 countries.

Call now to get a quote on your new boiler

07758 815959

We’ll be happy to talk through your boiler requirements, for homes of all sizes.

Making a complaint

The business always endeavours to provide the best service for every customer. However, on rare occasions, there may be times where a customer may not be completely satisfied.

To ensure the business is able to put things right as soon as possible, please read our complaints procedure below. The business will then be able to respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and the high standards the business aims to achieve.

In the unlikely event there is anything you are not completely satisfied with, please contact the business as soon so the problems can be rectified as soon as possible.

Our Procedure
Either call, email or write* to us. The business aims to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where the business is unable to resolve your complaint using the business complaints procedure, as a Which? Trusted Trader the business uses Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that the business cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 456 6031

*please request proof of receipt if posting