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Registered Installer In Brighton, East Sussex

Underfloor heating is an efficient way to heat your home. Polypipe have the widest range of water-based systems in the UK so you can be sure there’s a solution for every project and application.

Why Polypipe?

Underfloor heating is an efficient way to heat your home. It’s lovely to walk on, it distributes heat evenly around each corner of the room, and it frees your walls from radiators, making more space for paintings, shelf units or even picture windows – or allowing you to create a minimalist look if you wish.

Polypipe have the widest range of water-based systems in the UK so you can be sure there’s a solution for every project and application.

Gain complete control of your underfloor heating system.

Polypipe Smart Controls offer phone app integration and are compatible with Voice Assistants, for hands-free operation.

Plus, they offer energy-saving functionality and the ability to create custom zones, giving you more flexibility than ever before.

Get a under floor heating quote

Submit your enquiry and we’ll get back to you to arrange a no obligation quotation



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Making a complaint

The business always endeavours to provide the best service for every customer. However, on rare occasions, there may be times where a customer may not be completely satisfied.

To ensure the business is able to put things right as soon as possible, please read our complaints procedure below. The business will then be able to respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and the high standards the business aims to achieve.

In the unlikely event there is anything you are not completely satisfied with, please contact the business as soon so the problems can be rectified as soon as possible.

Our Procedure
Either call, email or write* to us. The business aims to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where the business is unable to resolve your complaint using the business complaints procedure, as a Which? Trusted Trader the business uses Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that the business cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 456 6031

*please request proof of receipt if posting